About this privacy policy

We are committed to protecting and respecting your privacy.

This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us and our partners, so please read it carefully.  By using our services, participating as a member or attending our events, you consent to your information being processed by us in the manner described in this Privacy Policy.

Changes to this privacy policy

We may change this Privacy Policy from time to time, to reflect changes at DutchCham, or for legal or regulatory reasons.  Unless we are unable to do so, we will give you reasonable notice of any changes to this Privacy Policy, which may be by notifying you via email and/or by posting an updated version on our website.

How to contact us

Questions, comments and requests regarding this policy are welcomed and should be addressed to

Business contact information

In many instances, the information we collect may be “business contact information” (i.e. your name, position name or title, business telephone number, business address, business email address or similar information, not provided solely for personal purposes).  We will use all reasonable efforts to observe the terms of this Privacy Policy in respect of business contact information, although it may not always be applicable to business contact information.  The protection of and respect to your information is important to us.

What information do we collect about you?

We may collect and process the following information about you:

  1. Information that you provide during the registration process for DutchCham and copies of any documents you provide to us, including when you signup to our newsletters;
  2. Your DutchCham website account details and account information, including your contact details, username, password and any security questions and answers;
  3. Information that you post our website or share with other users via DutchCham;
  4. Any feedback you provide through DutchCham;
  5. If you are a speaker or an attendee at any of our events, we may collect information about your participation at our events (e.g. number of events spoken at/attended, type of events you speak at/attend);
  6. Any correspondence between you and us;
  7. Any other information you provide to us from time to time (e.g. CV), and
  8. Details of your visits to our website (including traffic data, location data, weblogs and other communication data and the resources that you access).


We use cookies on our website to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and enables us to improve our website. If you would like to change the way in which the website identifies you, you should change the cookie settings in your browser settings.

How do we use your information?

We may use your information in the following ways:

  1. to provide our services, including inviting you to and organising events, providing news and updates and reports about events, sending you our magazine or any printed publications, providing general news and information about business opportunities that we think will interest you;
  2. to facilitate communication, networking and business opportunities for and between you and other members, participates or users of DutchCham;
  3. to provide you with information about business opportunities that may be of interest to you and to introduce you to other organisations;
  4. to deal with your requests and enquiries, and to provide you with information about our services, activities or content;
  5. to process the registration and maintenance of your account;
  6. to personalise the way in which our website and services are presented to you, including to ensure that content of our website and services are presented in the most effective manner for you and for your device;
  7. to analyse your use of our services;
  8. to carry out our obligations arising from any contracts entered into between you and us;
  9. to investigate any breach of our Terms and Conditions by or relating to you;
  10. to allow you to participate in interactive features of our website; and
  11. to notify you about changes at DutchCham.

When will we contact you, and what if you want to unsubscribe?

We will only contact you if we have your consent to do so. We will normally obtain your consent when you become a member or a contact of DutchCham.

In case you decide that you do not want to be contacted again, you should follow the unsubscribe instructions which are included when we contact you. Please note that the withdrawal of your consent may result in us not being able to provide you with the full remit of our services.

Will we share your information with third parties?

We share your information with other users, members, participants and selected third parties of DutchCham to facilitate communication, networking and business opportunities (for example, if you have expressed an interest in business opportunities, we may share your details with a connected organisation).

Any information you upload to your profile and/or post on our website may be visible to our personnel and other users of our website.

We may disclose your information to third parties:

  1. where partners help us in the administration or operation of our organisation (e.g. our hosting/back-up service providers, our IT service providers and our marketing service providers); and
  2. if we are under a duty to disclose or share your personal information in order to comply with any legal or regulatory obligation, or in order to enforce or in complying with our obligations under our terms and conditions or other agreements; or to protect our rights, property, or safety or that of other users or third parties.

In connection with the events we organise, we may also share your information with event venues and caterers, including your identity details or security requirements and dietary requirements.

Third party services

We may provide you with links to and/information about websites and services operated by third parties. If you follow a link to any of these websites or services, please note that these websites or services may have their own policies and will not be subject to this Privacy Policy. We do not control such third party websites or services and are not responsible for their contents.

How do we protect your information?

The security of your information is important to us. We maintain appropriate and reasonable security arrangements to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks. However, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your personal information provided to us via the internet, and any transmission is at your own risk.

For how long is your information retained?

We will only hold your information for as long as is necessary for the purposes described in this Privacy Policy or in our terms and conditions, or for legal or business purposes.

Access to your information and ensuring it is up-to-date

If you would like a copy of some or all of the information we hold about you, please contact us at

We want to make sure that your information is accurate and up-to-date. You can update your account details at any time via this website. You may ask us to correct or remove information you think is inaccurate by contacting us at

Use of this site constitutes acceptance of our Terms of Service and Privacy Policy.